Helpdesk Statistics

  • 4.5 Average response time, in minutes
  • 40 Tickets resolved same day
  • 10 Chicago-based engineers/hundreds nationwide

One Price, Everything You Need Included

  • All-inclusive, managed, technology services
  • Rapid response to your unlimited support request
  • Cybersecurity monitored 24/7/365
  • vCIO consulting
  • Flat, predictable monthly cost

Why choose TechNoir for Fully Managed IT Support?

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Unlimited Helpdesk Support

Downtime from tech issues hurts your bottom line and reputation. Our technicians will get your team back up and running quickly after receiving your call or email.

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Serious Security

A successful ransomware attack can wipe out your company. We'll build a long-term strategy with layers of security to prevent that happening

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Proactive Maintenance

We don't charge for our time, which means our incentive is to solve your issues once and for all. If an issue turns into a project, you'll never get a bill for our time.

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Quarterly Business Reviews

We meet with you every 3 months so you can check our work, put a budget together, and raise any concerns. You'll have a CIO and an Account Manager from our team dedicated to following through on our promises.

Frequently Asked Questions

TechNoir’s All-Inclusive Managed Service is designed to detect and prevent problems before they happen. Unlimited helpdesk support and labor for preventative maintenance is included.

Additionally, a virtual CIO (vCIO) and an account manager will be dedicated to your team to provide you with unlimited consulting, quarterly business reviews, and roadmaps & budgets. We become your IT department.

Hardware and software is not included, as well as any projects out of the scope of “necessary to run your business.”

Examples of out of scope projects include: moving/adding an office, installing low-voltage cabling, migrating from one software solution to another, migrating email service.

Pricing is based on the number of workstations, servers, and networking equipment that we manage. We’ll customize a quote based on your needs.

Contracts require a minimum 3 year commitment. Evaluation periods may be negotiated during initial discussions with the sales team.

Click here and we’ll put together a free, instant quote. 

Have Any Questions? Call Us Today

312-761-9800