318 W Adams, Chicago, Il 60606




TechNoir Solutions

Outsourced IT Management in Chicago

Better Chicago IT Support. Guaranteed.

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Get Your Roadmap to Success
Our team will create a custom roadmap that will address your current and future needs.
Sit Back and Let Us Do The Work
Our goal is simple. No more calls or tickets for the same old problems.
Streamlined technology creates the right outcomes.

The First 90 Days With TechNoir Solutions


  • Full documentation and inventory of systems in our management tool.
  • Standardize network systems based on TechNoir Solutions’ best practices
  • Gather metrics on performance, unresolved issues and budgets
  • Prepare for Q1 business review


  • Schedule and review our support process with your team
  • Proactive, 24×7 critical alert monitoring installed on all covered equipment
  • Full security assessment and remediation implementation
  • Begin Microsoft software and security patch management process
  • Transfer of Office 365 mail management
  • Configure data backup monitoring and management
  • Audit accounts to determine what accounts can be shut off to save on OpEx
  • Coordinate transfer of administrative accounts from vendors

Business IT. 

For Businesses

That Need IT…..

Not Excuses.

Why are More Businesses in Chicago Choosing TechNoir Solutions for Outsourced IT?


My name is James Velco, President, of TechNoir Solutions. TechNoir Solutions is a managed service company that provides Chicago outsourced IT management.

For over a decade, I sat behind a CIO’s desk. As a CIO, I had to manage vendors and consultants, however the most important aspect of my job was providing outstanding service and support to our employees.

It’s really simple. At the end of the day, businesses are looking for outstanding customer service and fast resolutions to technical problems.
Since I’ve sat on both sides of the desk, I know that vendors say a lot of things to make a sale and that’s all they care about. Many IT vendors are being bought up by nation chains and that rarely ends up benefiting the clients.
Founded by a Chief Information Officer, we are built to serve.  Our team and processes provide a superior experience for our clients. This is what makes Technoir Solutions different.
TechNoir Solutions is a Chicago Managed IT Services company with a core difference.

Don't Just Take Our Word For It....

Brad Benson
Brad Benson
Founding Partner- Volant Law LLC
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"My email account was compromised, and whoever it was, emailed the people on my contact list. Luckily, TechNoir Solutions came to my aid and assisted. They provided me with urgent offsite IT support to address the breach. After our initial experience with them, we hired them for their ongoing formal IT support services. Their team has been providing our firm with reliable tech support, and they've also installed various products and software included in their service offerings. "
Justin L.
Justin L.
President- Terra Grande Real Estate
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"TechNoir Solutions has successfully transitioned all the managed IT from our old IT vendor, to their management and they now continue to provide excellent services. The team has met all the deadlines and handled all the challenges that have arisen. Their mindset, culture, and creativity are outstanding."
Andy L.
Andy L.
VP Operations -Soucie Horner Interior Design
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“We have made a lot of ground in a short period of time on our application development project! I was reluctant to believe the timeline that was set for this project at the beginning. But we’re very close to completion and I couldn’t be happier. There have been some changes along the way, etc. and your team has always pivoted well. It’s been great!”
David G.
David G.
Partner- Needham Brooks
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"No matter what is thrown at the team at TechNoir, they seem to always find a solution to our issues. TechNoir understands our business processes, they provide suggestions for new technologies and services. The suggestions have improved our efficiency. I would highly recommend TechNoir Solutions to any law firm. Especially for those firms that are looking to improve IT management and strategy...."
Joe B.
Joe B.
VP Development- Expansive Workspace
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They’re great at scaling to meet needs and creating the best final product possible. They proactively look for ways to improve, all while doing their best to save you money. They’re a great investment that treats your projects as their own."
Kim B.
Kim B.
Franchise Owner- Primrose Schools
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"TechNoir has outperformed in all the tasks we have given them. The support is nothing short of a miracle compared to our previous IT group. Our team so glad we have TechNoir Solutions handling our IT!"
Theresa L.
Theresa L.
President- Apex Wood Floors
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"When we started with TechNoir, they did an audit prior to starting their service. They listened to the problems we were having, that our old IT company never could fix. TechNoir brought us a fully reengineered system, one they said, would fix our issues....Well they did. They got it fixed...The internet is faster for sure. TechNoir communicates well phone, messages and in-person meetings."

You Ask, We Answer

The cost of managed IT services in Chicago can range between $150 and $300 per user, per month. However, it’s important to note that the actual cost may vary depending on factors such as the specific services you require, the complexity of your IT infrastructure, and the number of users or devices that need support.

While it may be tempting to choose the provider offering the lowest price, it’s crucial to consider the quality and comprehensiveness of the services provided. Managed IT is a service-oriented industry, and the level of service can differ significantly from one provider to another. The saying “you get what you pay for” is spot on when it comes to managed IT services.

Therefore, reaching out to a number of potential providers is recommended. By doing so, you can assess whether they have the capabilities to support your current business technology needs and align with your future growth and digital transformation goals. Remember, investing in the right managed IT services provider can greatly benefit your business in the long run.

Managed IT services in Chicago encompass a wide range of essential services that are designed to meet the unique needs of businesses. These services are aimed at improving operational efficiency, reducing downtime, and ensuring the security of your IT infrastructure. Some of the key services included in managed IT services in Chicago are as follows:

1. Data backup and recovery: Protecting your valuable business data is crucial, and Managed IT service vendors offer regular data backups and comprehensive recovery solutions to minimize the risk of data loss and recover it swiftly in case of any unforeseen events.

2. Server monitoring and management: Managed IT services include continuous monitoring and management of your servers to ensure optimal performance, identify potential issues in advance, and apply necessary updates and patches to keep your systems running smoothly.

3. Disaster recovery and business continuity planning: Managed IT service providers help you develop comprehensive plans and strategies to mitigate the impact of potential disasters. This includes proactive measures to protect critical data, implement backup systems, and create a roadmap for getting your business back up and running quickly.

4. Cloud solutions and services: Leveraging cloud technology can provide numerous benefits to businesses, such as enhanced scalability, flexibility, and cost-effectiveness. Managed IT service vendors can offer expertise in selecting and implementing the right cloud solutions tailored to your specific business requirements.

5. Network security monitoring and security services: With the ever-evolving threat landscape, ensuring the security of your network is of utmost importance. Managed IT Service vendors employ advanced monitoring tools, implement robust security measures, and offer proactive threat detection and response to safeguard your systems and data from potential cyberattacks.

6. 24/7 help desk support: It’s crucial to have a reliable support system in place to address any IT-related issues promptly. Managed IT services can provide round-the-clock help desk support, enabling businesses to access technical expertise whenever needed, ensuring minimal disruption to operations.

By partnering with a managed IT services provider in Chicago, your business can benefit from a comprehensive suite of services that are tailored to your needs, allowing you to focus on your core business operations while entrusting your IT infrastructure to experts who are dedicated to maximizing efficiency, security, and productivity.

Aligning technology with business goals can provide small and medium-sized businesses in Chicago with a competitive edge. By leveraging technology, businesses can unlock new possibilities, enhance work practices, and elevate customer satisfaction. At TechNoir Solutions, we firmly believe that technology is not just a means to an end, but a powerful tool that can be honed to yield better outcomes.

Major corporations have already embraced this concept, recognizing that strategic utilization of technology is essential for success. To compete in today’s market, small and medium-sized businesses must also ensure that their technology is working for them. That’s why we offer tailored business technology solutions to SMBs in the Chicago area.

Our passion lies in assisting small and medium-sized businesses in gaining a competitive advantage through our comprehensive managed IT solutions and support. We understand that technology integration is crucial to achieving this goal. With a team of experienced professionals, TechNoir Solutions is dedicated to helping businesses improve their approach to technology in order to reach their objectives.

As your managed services provider in Chicago, we will collaborate closely with you to comprehend your business goals. By gaining a thorough understanding of your unique needs and challenges, we will develop an actionable plan that incorporates technology as a strategic enabler. This approach will enable your business to leverage technology to its fullest potential, gaining a distinct edge in today’s competitive landscape.

Support from a leading managed service provider in Chicago encompasses a range of specialized roles and services tailored to your businesses’ specific needs.

Help Desk support serves as a responsive and reliable resource to promptly address any issues or inquiries that may arise at any time of day. By prioritizing customer satisfaction, we ensure that each call or email receives thorough attention and timely resolutions.

Technology management plays a vital role in guiding your organization’s technological direction. With our extensive knowledge of industry trends and available solutions, our engineers can assist in developing strategies that align with your budgetary requirements and overall objectives. Additionally, our team at TechNoir Solutions excels at providing evidence-based insights to showcase the success of implemented strategies.

Central services function as the backbone of managing and implementing specific tools crucial for your business operations. This includes handling areas such as backup and disaster recovery, antivirus protection, remote network monitoring, and security solutions. By entrusting these responsibilities to our central services department, you can have peace of mind knowing that you are receiving comprehensive and efficient coverage.

Support techs focus on minimizing disruptions and improving operational efficiency. Emphasizing safety and stability, TechNoir Solutions adopts a proactive approach to support, aiming to prevent issues before they occur. Unlike providers who profit from the quantity of IT calls, our support techs are motivated to prioritize preventative measures, establishing a stable IT environment for your organization.

Project engineers and the dedicated project department ensure transparency and efficiency throughout the execution of initiatives. Your business goals remain at the forefront of every project. We maintain open and consistent communication with you, providing clear documentation and evidence to outline our processes and progress. By prioritizing transparency and efficiency, we aim to deliver projects seamlessly and without any obstacles.

Our holistic, strategic IT services in Chicago encompass all these elements to offer comprehensive support tailored to your unique requirements.

Need more proof? See TechNoir Solutions'


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