Outsourced IT Management in Chicago
Better Chicago IT Support. Guaranteed.
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The First 90 Days With TechNoir Solutions
Optimize
In the first 90-days, we gather KPIs on current systems, driving value from your IT investment.
- Full documentation and inventory of systems in our management tool.
- Standardize network systems based on TechNoir Solutions’ best practices
- Gather metrics on performance, unresolved issues and budgets
- Prepare for Q1 business review
Onboard
In the first 90-days, we schedule time to begin the process of onboarding your systems.
- Schedule and review our support process with your team
- Proactive, 24×7 critical alert monitoring installed on all covered equipment
- Full security assessment and remediation implementation
- Begin Microsoft software and security patch management process
- Transfer of Office 365 mail management
- Configure data backup monitoring and management
- Audit accounts to determine what accounts can be shut off to save on OpEx
- Coordinate transfer of administrative accounts from vendors
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Schedule A Free Call With An Expert
Let's discuss your needs and how we can help. It's free!
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Get Your Roadmap to Success
Our team will create a custom roadmap that will address your current and future needs.
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Sit Back and Let Us Do The Work
Our goal is simple. No more calls or tickets for the same old problems.
Streamlined technology creates the right outcomes.
Streamlined technology creates the right outcomes.
Why are More Businesses in Chicago Choosing TechNoir Solutions for Outsourced IT?
MESSAGE FROM THE FOUNDER
My name is James Velco, President, of TechNoir Solutions. TechNoir Solutions is a managed service company that provides Chicago outsourced IT management.
For over a decade, I sat behind a CIO’s desk. As a CIO, I had to manage vendors and consultants, however the most important aspect of my job was providing outstanding service and support to our employees.
It’s really simple. At the end of the day, businesses are looking for outstanding customer service and fast resolutions to technical problems.
Since I’ve sat on both sides of the desk, I know that vendors say a lot of things to make a sale and that’s all they care about. Many IT vendors are being bought up by nation chains and that rarely ends up benefiting the clients.
Founded by a Chief Information Officer, we are built to serve. Our team and processes provide a superior experience for our clients. This is what makes Technoir Solutions different.
TechNoir Solutions is a Chicago Managed IT Services company with a core difference.
Don't Just Take Our Word For It....
Founding Partner- Volant Law LLC Read More
"My email account was compromised, and someone emailed the people on my contact list. Luckily, TechNoir Solutions came to my aid and assisted. They provided me with urgent offsite IT support to address the breach.
After our initial experience with them, we hired them for their ongoing formal IT support services. Their team has been providing our firm with reliable tech support, and they've also installed various products and software included in their service offerings. "
President- Terra Grande Real Estate Read More
"TechNoir Solutions has successfully transitioned all the managed IT services from the client's old MSP, and they now continue to provide excellent services. The team has met all the deadlines and handled all the challenges that have arisen. Their mindset, culture, and creativity are outstanding."
VP Operations -Soucie Horner Interior Design Read More
“We have made a lot of ground in a short period of time on our application development project! I was reluctant to believe the timeline that was set for this project at the beginning. But we’re very close to completion and I couldn’t be happier. There have been very few miscommunications, etc. and your team has always pivoted well. It’s been great!”
Partner- Needham Brooks Read More
"No matter what is thrown at the team at TechNoir, they seem to always find a solution to
our issues. TechNoir always providing suggestions for new technologies and services
that help us in meeting our objectives. I would highly recommend TechNoir Solutions to
any law firm that is looking to improve their IT management and strategy."
VP Development- Expansive Workspace Read More
They’re great at scaling to meet needs and creating the best final product possible. They proactively look for ways to improve, all while doing their best to save you money. They’re a great investment that treats your projects as their own."
Franchise Owner- Primrose Schools Read More
"TechNoir has outperformed in all the tasks we have given them. The support is nothing short of a miracle compared to our previous IT group. Our team so glad we have TechNoir Solutions handling our IT!"
President- Apex Wood Floors Read More
"Thanks to their new infrastructure, the client had a faster network with more storage space and better technology, improving their overall services. Throughout the project, TechNoir Solutions was knowledgeable and on top of the project and communicated well via messages and in-person meetings."
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Need more proof? See TechNoir Solutions'
CASE STUDIES
TechNoir Solutions Articles and Blogs
The end of an era: Goodbye WordPad
Beware these “too good to be true” Facebook ads
What’s the Difference Between a Password and Passphrase?
Tempted to test new features before everyone else? DON’T BE!
And breathe… the “file too large to send” problem is over
Microsoft and Samsung team up to boost work phone security
Is that Microsoft email actually a phishing attack?
Secrets to Excellent Wireless Networks for Coworking
Google Calendar has a great update for hybrid workers
How to Ensure Effective Wi-Fi Coverage for Businesses
