My name is James Velco, President and CEO of TechNoir Solutions, and I guarantee I can eliminate your computer headaches. We understand you don’t like arguing about billing surprises, waking up to computer problems, or spending half of your time “managing” your IT manager, so we built a service for you called Smart IT.
Smart IT is a simple, “set it and forget it” way for you to rest at night. We constantly monitor your network for threats, perform proactive maintenance, actively manage the security of your data to prevent problems from ever happening, and fix issues right the first time. We’re working 24/7 with a guaranteed one-hour response whenever you need us and we never say “we can’t do that” or “that’s not covered”.
President and CIO,
ABOUT OUR SERVICES
The last thing small and mid-sized businesses need are IT issues. The team at TechNoir Solutions knows companies do not have the time to perfect their technology and infrastructure, and we also know that when you need something to work, you need it to work now.
In addition to day-to-day IT support, TechNoir Solutions can assist with the planning and installation of infrastructure, making increasingly important security decisions, choosing the technology and service providers that best suit your business’ needs, and ensuring that you can focus on what’s important — your business.
ABOUT OUR APPROACH
TechNoir Solutions is a Chicago-based IT consulting service founded in 2012 by a Chief Information Officer and a Senior Network Engineer who have over 30 years combined experience in IT management and network design. Our founders approach technology with the mindset that every system problem is urgent, ensuring that our clients’ business objectives are addressed as soon as possible. Our goal is to provide the support, guidance, and road maps to IT success, crucial for growing companies to adapt and evolve in today’s market. TechNoir Solutions is your long-term partner.
TechNoir Solutions helps organizations achieve their goals by embedding itself in your company, working to understand and become an integral part of its operations. We know that the best way to serve our clients is to put ourselves in their shoes, and the best solutions are strategically tailored to each individual business. Years of IT strategy and decision-making are at your disposal to work with you and address your business’ needs.
What is TechNoir?
TechNoir describes a style of movie making, similar to cyberpunk. The name is taken from the movie that originated the genrè, The Terminator. In the movie, Sarah Connor first encounters the T-800 series Terminator at a nightclub called “TechNoir”. In the Book, Tech-Noir Film: A Theory of the Development of Popular Genres, Emily E. Augler states that “…this term is also a useful descriptor, not only for the film in which it appears, but for many others that show how technology, once considered the utopian dream of science, has become an aggressively destructive force….” Yikes.
"We Depend on TechNoir’s Help to Provide Answers…" “We have worked with TechNoir Solutions for nearly 3 years, and have received nothing but great service! They really understand how shared office spaces work and always find creative ways to help our clients when they need custom networking. When potential clients have technical questions, we depend on TechNoir’s help to provide answers and this helps us when we are leasing to businesses with specific tech needs. The team at TechNoir Solutions are knowledgeable, reliable, and very responsive our needs. I would highly recommend them!”
Brooke KellaherCenter Manager at Level Office
“..The rapid response to issues makes you guys really stand out!” We are working on a new retail opportunity and we want you and your team to definitely be involved as we are incredibly happy with TechNoir and really look forward to growing together! Your team really understands the challenges that our retail operations face everyday and the rapid response to issues makes you guys really stand out!
Chris KennyCo-Founder & CEO, Level 4 Yoga, a CorePower Yoga Franchise
“Once we got on the plan it really worked to minimize downtime and increase productivity...” When we decided to work with TechNoir Solutions, we didn’t realize what “managed IT support” meant but once we got on the plan it really worked to minimize downtime and increase productivity. Before, our people would constantly have small nagging issues that slowed their productivity until they couldn’t work anymore. Now, with TechNoir Solutions, our downtime has been reduced by 90% and the computers are always running because the PCs are constantly updated, rarely have issues and when they do, TechNoir responds quickly with their remote computer access system.
Mark RashkowPresident, Umbrella One and Ace of Spray