Reliable, quick and professional IT support for law firms.
Does your law firm have the time to wait for a tech to respond to your support request? When IT support for law firms, is needed you just can’t wait.
We understand that legal professionals have a finite resource of time. Billable hours tend to go better when your computer works correctly.
Our focus on proactive support ensures business continuity.
TechNoir Solutions has a long history of providing IT support for law firms in Chicago and understands the importance and urgency in getting a brief prepared.
The stress and anxiety of completing a brief doesn’t need to be amplified by technology issues.
Many tech companies will talk about their teams and the software solutions they sell, however at the end of the day none of that matters if you are constantly frustrated with poor support.
Our number one goal is to ensure our clients get fast, responsive support, the first time they call.
TechNoir Solutions is the fastest growing outsourced IT management and support team for lawyers in the Chicago Loop and suburbs.
What People Say About Our IT Support for Law Firms
Alignment with Strong Partners Ensures Excellent Outcomes and Great IT Support for Law Firms
TechNoir Solutions partner, Affinity Consulting, provides another layer of specialized support.
Affinity Consulting’s deep experience in legal software implementation reflects decades of lessons learned building highly beneficial partnerships with it’s clients.
Affinity Consulting helps legal firms and departments—both large and small—optimize every aspect of their organizations. Affinity helps set the stage for your long-term success.
Case Management: AbacusLaw, Amicus, Credenza, Prolaw, and Time Matters.
Time and Billing: Cannonball, Juris, PC Law, and Turbolaw.
Document Management: Worldox, NetDocuments, and Prolaw.
Docketing & Calendar: PC Law and Time Matters.
Why should I consider outsourcing Chicago IT support for law firms?
Outsourced IT support is rapidly becoming the de facto standard for law firms.
The value proposition makes outsourcing hard to dismiss. Consider the following:
- A fully staffed Help Desk requires hiring the right talent and investing in the proper technology.
- Tech staff require constant training and expertise to ensure they can quickly address urgent issues.
- Even in-house IT teams need to outsource for talent gaps for specialized project work.
TechNoir supports hundreds of end users; our engineers build and design systems and the C-level business acumen that can drive strategic planning and budgeting.
What technology services does TechNoir provide to law firms?
TechNoir’s experienced engineers design highly secure, highly redundant networks that just work. In addition to networks, TechNoir’s team implements secure collaboration tools that create efficiencies for the new WFH environment. They tackle technology projects and create efficiencies for better outcomes. Your team will work with highly responsive IT technicians, allowing the professionals at your firm to be able to focus on billing, client service and productivity. Our #1 focus is IT support for law firms.
- Cyber Security/ Actively Managed Security Solutions
- Document Management
- Collaboration Tools
- E-Discovery
- v-CIO Consulting
- Co-Managed Staffing
- Network, Server, and Wireless Internet
- Virtual Desktops and Servers
- Backup, Redundancy and Business Continuity.
- Cloud Computing
- Remote Access/Secure VPN
Every client gets endpoint protection (anti-virus software), 24×7 managed ransomware detection and response, remote management software, and remote access support. That is what real Chicago legal IT services is about.
What is included in TechNoir's IT support for law firms?
Everything you need to outsource IT support is included. We manage your network, servers, email, backup, security, and provide unlimited support to your users. We also handle all your purchasing, vendor management, and provide monthly reports. TechNoir is capable of supporting most major legal software systems such as Worldox, Net Documents, Clio, Lexis, Fastcase and more.
Does the support include hardware and software?
TechNoir understands a law firm is only as good as its ability to provide confidentiality to its clients while navigating strict industry regulations.
Our engineers can help you securely store data based on any major compliance standard that your team may use (NIST, ABA Model, HIPAA, etc).
Okay, so what isn't included in your IT support for law firms?
Projects are not included. A project is a significant change in your IT environment. Think “add, change, move” like moving your office, or installing a new server or firewall. Projects are quoted and approved separately.
How much does this cost?
Pricing is dependant on the range of services you need, however the foundation of the cost is based on the number of users, computers, servers, network equipment and locations served.
