ACT NOW Major issues with the technology supply chain means you could lose out on this valuable “hidden” tax relief Executive summary: Hidden government benefit: There’s a little known...
As anyone who manages a service desk will tell you, you can train for technical, but you hire for service desk agent soft skills. The days of the surly,...
When people think of a traditional service desk outsourcing solution, they don’t always think of asset management. They tend to think of it as a basic troubleshooting resource for...
Almost every business has some degree of internal staff supporting IT. For small businesses, it’s usually a jack of all trades roaming from desk to desk. For large corporations,...
Wireless Access Point Coverage: Implementing Effective Wi-Fi In order to implement optimized wireless access point (WAP) coverage, there are a few things to consider: the size of the space,...
5 Technology Challenges for Growing Businesses Your business is growing, and so is your team. That’s great news! However, tasks that were once manageable at a small scale must...
Security, Compliance, Remote Access and WorldDox Have you been locked out of Worldox or a similar tool that’s running your law firm? All software companies that provide document management...