Balancing Worldox WFH Issues with Security & Compliance
Have you been locked out of Worldox or a similar tool that’s running your law firm? All software companies that provide document management services have security embedded to prevent any of the following situations: unauthorized access, leaked data, sabotage of documents. These security features often cause log-in issues when the underlying configuration is improper. With a little IT know-how you should be able to reconfigure Worldox so it runs smoothly. The goal of a Document Management System (DMS) like Worldox or NetDocuments is to preserve a lawyer’s most precious resource: their time. Unfortunately, owners of small firms lack the knowledge to avoid legal application problems. Toss in Work-from-Home, and you’ve got a problem on your hands.Some inherent security features in Worldox (or similar applications) create access and usability issues. Avoid these problems with a little bit of legwork up front when setting up or adjusting your IT environment. Questions to Ask Before Starting:
- What applications do I use to run my law firm? What’s my Document Management System? What’s my Matters/Case Management System? What billing/time management software do I use? Are any of these the same manufacturer?
- Do the applications run in the cloud or on a physical server at your office?
- Have you updated security configurations recently?
- How do I connect to work-related applications? Do I use a VPN? Remote-Desktop? Public internet?