Address

318 W Adams, Chicago, Il 60606

Email

support@technoirsolutions.com

Phone

312-761-9800

Your Law Firm Requires The Best Outsourced Chicago Legal IT Services And Support

CHICAGO OUTSOURCED IT

What We Do For You

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Imagine having a department of IT engineers with various skill sets, who are there when you need them. No need to worry about vacations, sick days or a skills gap for your techs. Now consider having C-level insight on policy, process and strategy. Having a team like this creates efficiencies that create the right business outcomes.

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Las Vegas is for gambling. Cybersecurity is not.
Everyday there more and more rogue actors who want to take your money and data. Our goal is the prevent the bad guys from creating havoc by implementing the correct redundancies, security tools, policies and methodologies.
We take security very seriously.

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Moving to the cloud is called Digital Transformation and it is a powerful way to amplify your businesses in the 21st century. With a migration assessment and a cloud implementation roadmap your business can be on the road to the cloud. Cloud cost optimization and custom development are available too.

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Our team has over two decades of experience installing data cabling, fiber-optic cable, data centers and internet connectivity in commercial facilities nationwide. Our team has a detailed knowledge dealing with new construction, renovations, moves and legacy buildings.

CHICAGO LEGAL IT EXPERTS

Chicago Law Firm’s Trusted IT Partner

We Understand Law Firms

We understand all the nuances for law firm IT, like case management, time and billing, and the need for prompt, professional support.

We specialize in Chicago Legal IT Services.

You Can Count On Us

Prompt, professional service is what we’re all about. You can expect an experienced engineer to answer you call, and get your issue fixed.

We’re fast, and available 24/7/365.

Your Data -> Always Protected

To reduce exposure, we secure networks from malware, ransomware, and malicious threats using industry leading cybersecurity tools and experts.

Securing your network is our #1 priority.

Turnkey Management

Management of servers, networks, security, backups, and day-to-day support are the foundation of excellent IT management.

We believe in building a strong foundation.

Instant Support Response

When you have a tech problem, your productivity suffers. Our team will respond quickly, and resolve the problem permanently.

Responsive, knowledgeable, on shore experts.

Focus on What Matters

You shouldn’t be spending your time managing IT issues. We eliminate repeated problems by 60% in the first 90 days.

With proper management, issues are eliminated.

Here’s What Our Law Firm Clients Are Saying

Testimonial1

TechNoir moved our entire company to the cloud about a year ago. We’ll never have to buy another server again, and we’ve improved the efficiency of all our remote employees. We’ve saved about $12,000 in this year alone, and countless hours of added productivity. We’re big fans of TechNoir.

John Smith, Logistics Co

Testimonial2

Our small IT company couldn’t keep up with our fast-growing medical practice. We needed a better solution, one that proactively managed the needs of our office, and made our lives easier. TechNoir has provided exceptional support, anticipating our needs, and reacting immediately when we need help.

Jane Smith, 123 Medical Associates

Testimonial3

Lifesavers—that’s the best way to describe TechNoir. They saved our company’s server when our previous IT company was nowhere to be found. They recovered all our files, and set up a daily backup so it never happens again. We made the switch and haven’t looked back since. Thanks TechNoir!

Joe Smith, Some Law Firm

TOTAL IT MANAGEMENT 

All-Inclusive Chicago Legal IT Services

Email issues. Slow computer. Can’t access your software.

TechNoir Solutions has a very capable team of help desk engineers who will quickly triage and resolve your users’ daily IT problems.

When a ticket is submitted, our service coordinators identify the best resource to troubleshoot the issue, and schedule the task for a time convenient for you.

Next, our technical team will triage the problem, log in remotely, and quickly solve the problem. If the issue requires an on-site site, our coordinators will schedule the next available engineer.

Finally, when the issue is resolved, our team will document the resolution to ensure we can reference the solution in the future if necessary.

Our team response quickly, and we solve issues permanently. That’s why TechNoir Solutions is the leader in Chicago Legal IT Services.

Servers, Firewalls, Switches, Wireless, Storage, Backup.

TechNoir Solutions takes care of it all. Servers, will get daily patching and updates. This ensures all hosts and virtual servers are running at peak performance. TechNoir’s team constantly pays attention to issues that might crop up.

TechNoir Solutions excels at network management. This includes the management of the firewall, switches and wireless access points. TechNoir Solutions is responsible for SAN, NAS, and other storage devices. Backups are also in our care. Our team monitors backups, daily, to ensure successful completion.

The good news: we’re experts in a variety of backup products, including Datto, Veeam, StorageCraft, and others.

Your infrastructure is completely in our care, and we’ll proactively make sure it’s working properly. TechNoir Solutions is the leader in Chicago Legal IT Services.

“Do we really have a backup?”

You should never have to ask yourself that question.

A professional IT company will send you weekly or monthly reports to ensure your data is properly protected.

“Are we protected from ransomware?”

That is a legitimate question, considering the prevalence of ever changing ransomeware. Our team will deploy a suite of security tools (included within our services) to protect your individual workstations, servers, and networking equipment from threat actors or hackers.

“What about email? Is that secure?”

Email is the number one entry point for a cybersecurity intrusion event. Setting up proper permissions and controls of your email system (whether it’s Exchange, Office365, or G-Suite) is step one.  Next, adding cloud-based email filtering software ensures that your email is properly protected, and doesn’t make you susceptible to harm.

The landscape of IT is dynamic, and changes on an hourly basis.

You need an IT company that will be on top of the changing landscape. One who ensures that proactive measures are incorporated into your network, as well as your overall IT strategy.

TechNoir’s management team will meet with you on a regular basis to recommend modifications and upgrades to your systems to make sure they are perpetually secure and available to your team.

Trust the numbers.

We can deliver customized reports and dashboard for all of our clients, if it helps them understand exactly how our services are being utilized. This can include ticket counts, response and resolution times, SLA commitments, customer and user satisfaction scores, and so much more.

Looking at the metrics can give you insight into how your team and the IT is performing.

FREQUENTLY ASKED QUESTIONS

How Does It Work?

Everything you need to outsource IT support. We manage your network, servers, email, backup, security, and provide unlimited support to your users. We also handle all your purchasing, vendor management, and provide monthly reports.

Every client gets endpoint protection (anti-virus software), advance threat detection (for ransomware), remote management software, and remote access.

We can also include in your hardware as a service, such as workstations, servers, and networking.

Projects are not included. A project is a significant change in your IT environment. Think “add, change, move” like moving your office, or installing a new server or firewall. Projects are quoted and approved separately.

Our pricing is based on the scope of services you need, but essentially it’s driven by the number of computer users, workstations, servers, and networks we’re responsible for supporting.

We give you the option: a 1-year or a 3-year agreement, and each agreement is customized.

It’s easy: fill out this form, a consultant will reach out to get some basic information, and we’ll have a proposal presentation ready in 1 business day.

FREQUENTLY ASKED QUESTIONS

So Why TechNoir?

FREQUENTLY ASKED QUESTIONS

Everything you need to outsource IT support. We manage your network, servers, email, backup, security, and provide unlimited support to your users. We also handle all your purchasing, vendor management, and provide monthly reports.

Every client gets endpoint protection (anti-virus software), advance threat detection (for ransomware), remote management software, and remote access.

We can also include in your hardware as a service, such as workstations, servers, and networking.

Projects are not included. A project is a significant change in your IT environment. Think “add, change, move” like moving your office, or installing a new server or firewall. Projects are quoted and approved separately.

Our pricing is based on the scope of services you need, but essentially it’s driven by the number of computer users, workstations, servers, and networks we’re responsible for supporting.

We give you the option: a 1-year or a 3-year agreement, and each agreement is customized.

Yes, we’ve made it easy, Just fill out this form, and a consultant will reach out to get some basic information. We’ll can have a proposals ready in as little as one business day.