ACT NOW Major issues with the technology supply chain means you could lose out on this valuable “hidden” tax relief Executive summary: Hidden government benefit: There’s a little known...
Replay- Cyber Incident Response Tabletop Webinar with Technoir & DataStream TechNoir Solutions and DataStream Insurance presented a very informative webinar that shows the process to follow if your business...
Windows 11 is here and you want to upgrade. Not so fast. The good news is Microsoft has released their next generation OS and it is now available to...
As anyone who manages a service desk will tell you, you can train for technical, but you hire for service desk agent soft skills. The days of the surly,...
When people think of a traditional service desk outsourcing solution, they don’t always think of asset management. They tend to think of it as a basic troubleshooting resource for...
The days of Ma Bell have been long gone for decades. Though communications technology continues to evolve, the way many organizations go about the management of their telephone systems...
Almost every business has some degree of internal staff supporting IT. For small businesses, it’s usually a jack of all trades roaming from desk to desk. For large corporations,...
43% of all breaches occurred at small businesses – and this was before COVID. The shift to working from home, although forced, puts an exponential amount of businesses at...
A picture might say a 1,000 words, but those 1,000 words are what hackers use to guess your password. COVID has prompted a tidal wave of attacks against businesses...
Access Point Coverage: Implementing Effective Wi-Fi In order to implement optimized wireless access point (WAP) coverage, there are a few things to consider: the size of the space, the...