Smart IT means “Set it and Forget I.T.”
Once TechNoir Solutions sets up your Smart IT plan, we monitor and manage your network to ensure it’s up and running and at its best so you can forget about the headaches of maintaining your I.T. assets once and for all. Your employees will have access to a 24 x 7, 100% US based help desk support along with unlimited remote desktop support to ensure issues are resolved immediately.
Our managed services plan brings predictability and reliability to your technology operations.
- Assess your current IT environment, business objectives, and budget in order to develop and deliver a managed services and support program that provides the right outcomes at the right price. This ensures your team can focus on what they do best, not tech problems.
- Provide you with unlimited remote and 24 x 7 live phone support, along with guaranteed Service Level Agreements (SLAs).
- Monitor your computers, servers and network 24 x 7 to eliminate potential server crashes, unnecessary and costly downtime and data loss. With our automated monitoring and ongoing remediation services, we will minimize the risk of losing valuable data and incurring the time and cost of disaster recovery.
- Manage all third-party resources and relationships with your other technology vendors so you don’t have to spend your time troubleshooting IT issues.
- Protect your data by managing offsite backups to make sure your critical digital assets are not corrupted or compromised and can be easily restored. We offer an offsite backup solution that keeps your critical data protected from viruses, malware, ransomware and other threats.