Address

318 W Adams, Chicago, Il 60606

Email

support@technoirsolutions.com

Phone

312-761-9800

Managed IT Services.
Do You Need Better Support?

Chicago, Illinois has many IT services companies, including computer support and services, fully managed IT services,  co-managed IT support and IT process improvement services. 

If you have come here to learn about us, there’s a good chance it’s because you are frustrated with the service you are receiving from your current IT vendor.

In fact, this is the #1 reason our clients tell us they wanted to leave their current vendor.  Our team is focused on delivering rapid response to your problems. We combine proactive automated services that stop problems from occurring with unrivaled, responsive, support from a team of experts.

When the current way you’re handling your technology is no longer working, you’ll need to find alternatives to improve your situation.

You may feel your situation needs to change. This is not an easy decision to make. Changing IT vendors is a big process, with a lot of moving parts.

Finding the right IT vendor is a lot like dating. Before you get married, you have to date a few people before you know what you want and what you don’t want in a mate.  IT vendors are no different, some align better with certain businesses than others. If you are looking to date someone else, give us a call!

I Need to Look for an IT Vendor, What Do I Need to Know?

Value

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Hiring an IT technician or IT manager to perform the day-to-day maintenance and operations is one option for your business. However, with benefits included, this option can put you in the $100,000 salary range for a single employee who manages your IT needs.

Conversely, depending on the size of your business, a managed IT services vendor could start at $30,000 per year. The cost will scale as your company grows or contracts as employees come and go, but these increments are easily budgeted for.

We have a saying, “IT never sleeps”. It’s a 24x7 job to manage and maintain IT business operations. If your business has one IT tech managing your IT operations, what happens when that tech wants to take a vacation or leaves to take another role?

Availability

When you have an IT issue that affects your business, you can’t wait until your IT manager returns from vacation to get a resolution. Without some sort of backup, you have to cross your fingers, and hope nothing goes wrong with the IT.

However, when you are working with a managed IT services vendor, you’d never have to worry about that scenario. Managed IT services have multiple support technicians and engineers who are available any time you need IT assistance.

Knowledge

Managed IT services provide businesses with the knowledge they need to make informed decisions about their technology. With managed IT services, businesses can access a range of resources, including a deep bench of technologists, expert advice, and best practices. This helps businesses stay ahead of the curve and make informed decisions about their technology investments. TechNoir Solutions has worked with many businesses and have the knowledge they need for managing and scaling a growing business.

TechNoir Solutions brings expert advice with access to a team of experts who can offer advice and support when it comes to IT infrastructure. This means that businesses can make informed decisions about their technology investments.

Our knowledge of best practices provide businesses with access to a range  guidelines to help them optimize their IT infrastructure and processes. This helps businesses stay ahead of the curve and achieve their goals more effectively. It also give your business the best way to increase revenue, through efficiencies. 

Testimonials

"When we decided to work with TechNoir Solutions, we didn’t realize what “managed IT support” meant but once we got on the plan it really worked to minimize downtime and increase productivity. Our downtime has been reduced by 90% and the computers are always running because the PCs are constantly updated, rarely have issues and when they do, TechNoir responds quickly!"
Mark R. - President
UmbrellaOne
"..We are incredibly happy with TechNoir and really look forward to growing together! Your team really understands the challenges that our retail operations face everyday with things like ensuring credit card processing is secure. The rapid response to issues makes you guys really stand out!"

Chris K- CEO
L5 Capital Partners
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Managed IT Services


Need More Reasons?

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Service, Service, Service

Service is our top priority. Our team is trained to be super responsive. Stop waiting for a response from your current vendor. A managed IT provider should be reliable and responsive. They may solve your problems, however it shouldn't take a week to get a response.

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Security is Essential

A successful ransomware attack can cause disruption for your company. Layered security is the foundation of gatekeeping and the security experts at TechNoir Solutions use the latest cybersecurity tools to defend our clients.

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A Fixed Price Helps You Budget

No one likes fee surprises. Knowing exactly what you’ll pay each month for maintenance will keep your technology budget on track.

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Quarterly Business Reviews

We meet with you every 3 months to check our work, put a budget together, discuss upcoming projects and raise any concerns.

Frequently Asked Questions

TechNoir’s All-Inclusive Managed IT Department Service is designed to detect and prevent problems before they happen. Unlimited helpdesk support and labor for preventative maintenance is included.

Additionally, a virtual CIO (vCIO) and an account manager will be dedicated to your team to provide you with unlimited consulting, quarterly business reviews, and roadmaps & budgets. We become your IT department.

The cost to purchase hardware and software is not included, as well as any projects out of the scope of “necessary to run your business.”

Examples of out of scope projects include: moving/adding an office, installing low-voltage cabling, migrating from one software solution to another, migrating email service, line of business software support.

Pricing is based on the number of workstations, servers, and networking equipment that we manage. We’ll customize a quote based on your needs.

Contracts require a minimum 3 year commitment. Evaluation periods may be negotiated during initial discussions with the sales team.

Click here to contact us and we’ll put together a free, instant quote.